What We Collect and Why We Collect It
When you open an account, we collect the details you provide during registration — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We use this to verify your identity, process deposits and withdrawals, and keep your account secure.
-
1
Transaction records tied to your mobile wallet are retained as required by our payment processors and applicable financial rules. We also collect device and session data — browser type, IP address, and pages visited — to detect unusual activity and keep your account safe. We do
-
2
not sell your personal data to third parties for marketing. Any data shared with payment partners like bKash, Nagad, or Rocket is limited to what those processors need to complete your transaction. If you contact our support team, that conversation is logged and linked to your
-
3
account so we can follow up accurately. You can request a copy of the data we hold on you at any time through the contact path listed on this page. Availability of our services, and the data rules that apply to you, depend on your local
-
4
law and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.