Account Verification on jtwin
Verification is how we keep your account — and your balance — secure. It is a one-time process that unlocks full withdrawal access and protects against anyone else claiming your funds. We ask for a government-issued photo ID and a selfie to match it. Upload both through the verification section in your account settings; our team reviews submissions and confirms by the
contact method on your profile. Once verified, your account status updates and withdrawals process without additional checks. If a document is unclear, we will ask for a retake rather than reject outright — we want this done once, correctly.
- Go to verification — Find the verification section inside your account settings — it shows your current status and what is still needed.
- Upload your ID — Submit a clear photo of a government-issued ID. Both sides may be required depending on the document type.
- Submit a selfie — Take a selfie holding your ID so the name and photo are visible. Good lighting makes the review faster.
- Wait for confirmation — Our team reviews your documents and updates your account status. You will be notified through your registered contact.